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  • Do I need to create an account?
    • No but you can if you wish to. An account will make it easier if you purchase on this site in the future
  • Do I have to be a CITSA Member to order online?
    • No. Anyone can place an order
  • I don't have a credit card, can I still purchase from the CITSA Shop?
    • Please call the CITSA Bookshop on 02 62073301 or email to make alternate arrangements
  • Can I order online and collect on campus?
    • Yes you can. Collection from CIT campuses is free. Select the campus you would like to collect from during check out.
  • Can I have my order delivered to my home?
    • Yes. We can send your order via Australia Post Express Post but there is a cost of $15.00. If your order is too big to fit in that size bag we will contact you to discuss other options
  • I live outside Australia, can I still purchase from the CITSA Shop?
    • Please call the CITSA Bookshop on 02 62073301 or email to arrange postage
  • When will my order arrive?
    • Orders for collection are usually processed and ready for pick up within 24-48 hours (Monday to Friday)
  • I want to return my items, what is the CITSA Shop Returns Policy?
    • Please see our Refund Policy at the top of the Home Page
  • How can I find the book I am looking for?
    • You can search by Title, ISBN or via the drop down menus for each CIT Centre on the Home Page
    • I'm a teacher and would like to submit a text list for my course?
      • Please email your list to
    • I'm a student and need to find out what books I need for my course.
      • CITSA Bookshop has access to most CIT Booklists. Visit 
    • I searched for a text book and can't find it?
      • Please call the CITSA Bookshop on 02 62073301 or email
    • Can I purchase second-hand textbooks from the CITSA Shop?
      • Second Hand books are not available on this website. Please visit the CITSA website to check the classifieds listed there.

    37 Constitution Avenue Reid, ACT 2612 02 6207 3301

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